Do you answer questions before I book?
Yes. Use the form to describe your concern and RAFTRx can follow up about the best inspection or estimate option for your roof.
Can RAFTRx provide a roof replacement estimate in Alex?
Yes. If replacement appears to be the right path, RAFTRx can help review roof size, roofing materials, ventilation, tear-off needs, accessories, and project scope.
What should I send RAFTRx before a second-opinion inspection?
Helpful items include the claim decision letter, scope if available, date of loss, storm date, photos, videos, leak photos, and notes about what the previous roofer or adjuster inspected.
Can you give me documentation to show my insurance company?
RAFTRx can provide inspection findings, photos, notes, and roofing recommendations. The exact format may vary by inspection, and insurance decisions remain with the carrier.
Do you inspect AC fins and exterior metal?
When accessible and relevant, RAFTRx may look at exterior metal items such as A/C fins, vents, trim, gutters, downspouts, and other surfaces that can show hail impact.
Do roof inspections include photos?
When possible, photo documentation can help explain visible conditions, damage indicators, repair needs, and areas that may need closer attention.
Can I submit photos before scheduling?
Yes. Photos of roof damage, ceiling stains, gutters, shingles, and storm evidence can help RAFTRx understand your concern before the inspection.
What does RAFTRx mean by whole-property storm damage documentation?
It means we inspect more than just the roof. We also look for visible storm indicators on gutters, downspouts, garage doors, vents, screens, siding, soft metals, fencing, and other exterior surfaces.
Do newer roofs get hail damage too?
Yes. Newer roofs can still be damaged by large hail, wind, flying debris, improper installation, or impact to vents, gutters, flashing, and ridge areas.
What makes RAFTRx different from a regular roofing company?
RAFTRx combines roofing inspection with an insurance-focused documentation mindset. We look for storm evidence across the entire property, not just on the roof.
Can small roof leaks become expensive?
Yes. Small leaks can damage decking, insulation, drywall, paint, electrical areas, and interior finishes if they are not addressed.
Why does RAFTRx say the storm hit more than your roof?
Because hail and wind often leave signs across the property. Gutters, garage doors, downspouts, screens, vents, and soft metals may show visible evidence even when roof damage is harder to understand.
Are you public adjusters?
No. RAFTRx is a roofing company, not a public adjuster. We document visible roof and property damage and help homeowners understand the inspection findings and next steps.
Do former insurance agents make better roof inspectors?
Insurance background can help with documentation mindset. RAFTRx uses that perspective to look for the types of evidence, patterns, and property-wide details that are often important after a storm.
Can RAFTRx help with a roof estimate in Alex?
Yes. RAFTRx can review the roof condition, damage concerns, repair scope, and replacement questions so you can get a clearer idea of the next step for your Alex home.
Can RAFTRx help with documentation for my roof?
RAFTRx can help organize visible roof conditions, photos, repair scope, and estimate details so you have clearer information for your next decision.
What if I see a ceiling stain but no roof damage?
A ceiling stain can come from roof leaks, plumbing, HVAC, condensation, or flashing issues. A roof inspection helps rule in or rule out roof-related causes.
Do you inspect commercial roofs too?
Yes. RAFTRx can review commercial roofing concerns, leaks, storm damage, maintenance needs, and replacement planning depending on the building and roof type.
Can roof damage affect home value?
Yes. Unresolved leaks, missing shingles, visible storm damage, and old roofing can affect buyer confidence, repair negotiations, and long-term property condition.
What areas do you inspect besides shingles?
We may check gutters, downspouts, garage doors, roof vents, flashing, metal trim, window screens, siding, fencing, exterior paint, and other visible areas that may show hail or wind damage.
Can a roof inspection help when buying a home in Alex?
Yes. If you are buying a home in Alex, a roof inspection can help you understand roof condition, potential storm damage, leak risks, and future replacement concerns.
What are soft metals on a roof inspection?
Soft metals are exposed metal components such as vents, flashing, caps, turbines, and trim that may show hail dents more clearly than shingles.
What is the fastest way to get started?
Use the form on this page, choose the service type that best matches your concern, and include notes about leaks, storm dates, missing shingles, hail, wind, or insurance questions.
Can hail damage show up on garage doors?
Yes. Metal garage doors can show dents or impact marks from hail. Those marks may be part of the property-wide documentation after a storm.