Can RAFTRx help if I am comparing roofers in your area?
Yes. RAFTRx can provide a clear inspection and estimate experience so you can compare scope, communication, and next steps with other roofers in your area.
Are soft metal dents important during hail inspections?
Dents on gutters, vents, flashing, and other soft metals can help confirm hail impact around the property, but the shingles and full roof system still need to be reviewed.
Can RAFTRx reopen my denied insurance claim?
RAFTRx does not control insurance claim decisions and does not guarantee reopening or approval. We can inspect the property, document visible storm evidence, and help you understand what may have been missed.
What if my roof is too steep or unsafe to walk?
Safety comes first. Depending on the roof, inspection may involve ground review, ladder access, drone/photo options, or another safe documentation method.
Do I need to be home for the inspection?
It depends on the property and inspection type. Exterior-only reviews may be simpler, but interior leaks, attic concerns, locked gates, and pets may require access or coordination.
Do former insurance agents make better roof inspectors?
Insurance background can help with documentation mindset. RAFTRx uses that perspective to look for the types of evidence, patterns, and property-wide details that are often important after a storm.
What if I see a ceiling stain but no roof damage?
A ceiling stain can come from roof leaks, plumbing, HVAC, condensation, or flashing issues. A roof inspection helps rule in or rule out roof-related causes.
Can you give me documentation to show my insurance company?
RAFTRx can provide inspection findings, photos, notes, and roofing recommendations. The exact format may vary by inspection, and insurance decisions remain with the carrier.
Can RAFTRx provide a roof replacement estimate in your area?
Yes. If replacement appears to be the right path, RAFTRx can help review roof size, roofing materials, ventilation, tear-off needs, accessories, and project scope.
Do you answer questions before I book?
Yes. Use the form to describe your concern and RAFTRx can follow up about the best inspection or estimate option for your roof.
How soon after a storm should collateral damage be documented?
Sooner is better. Early documentation helps capture visible damage before repairs, additional storms, oxidation, or normal wear make the evidence harder to interpret.
Do older roofs need more frequent inspections?
Often, yes. Older shingles may be more vulnerable to wind, hail, heat, granule loss, cracking, and leaks, so periodic review is useful.
Should I get a roof inspection in your area after hail?
Yes. If hail passed through your area, a roof inspection can help document bruised shingles, granule loss, soft metal dents, lifted tabs, damaged vents, and other visible storm indicators before small issues become leaks.
What if I only need roof repair in your area?
RAFTRx can review repair needs such as missing shingles, leaks, flashing issues, pipe boots, vents, and localized storm damage before recommending the next step.
What are soft metals on a roof inspection?
Soft metals are exposed metal components such as vents, flashing, caps, turbines, and trim that may show hail dents more clearly than shingles.
What should I send RAFTRx before a second-opinion inspection?
Helpful items include the claim decision letter, scope if available, date of loss, storm date, photos, videos, leak photos, and notes about what the previous roofer or adjuster inspected.
Do newer roofs get hail damage too?
Yes. Newer roofs can still be damaged by large hail, wind, flying debris, improper installation, or impact to vents, gutters, flashing, and ridge areas.
What areas do you inspect besides shingles?
We may check gutters, downspouts, garage doors, roof vents, flashing, metal trim, window screens, siding, fencing, exterior paint, and other visible areas that may show hail or wind damage.
What does “Where others see a roof, we see the entire claim” mean?
It means RAFTRx looks beyond the shingles. We inspect the roof and the surrounding property so homeowners get a clearer picture of the total storm damage evidence.
Can I request help for rental or investment property in your area?
Yes. Property owners, landlords, and investors can request inspections, repair estimates, or replacement planning for homes and buildings in your area.
Can RAFTRx inspect roof leaks in your area?
Yes. If you have a ceiling stain, active drip, wet insulation, or a recurring leak after rain, RAFTRx can help look for likely roof entry points.
Can small roof leaks become expensive?
Yes. Small leaks can damage decking, insulation, drywall, paint, electrical areas, and interior finishes if they are not addressed.
Why inspect screens and siding during a roof inspection?
Screens and siding can show storm impact, tears, chips, dents, or wind-related damage. Those details may support a whole-property storm review.
Can downspouts show hail damage?
Yes. Downspouts often show dents from hail impact, especially on exposed sides of the property. RAFTRx checks them during collateral damage inspections.