What should I do if my roof claim was denied?
Start by reviewing what was inspected and what was documented. If the first review only focused on shingles, a second opinion may help check for collateral damage and other overlooked storm indicators.
What are soft metals on a roof inspection?
Soft metals are exposed metal components such as vents, flashing, caps, turbines, and trim that may show hail dents more clearly than shingles.
Can wind damage shingles even if there was no hail?
Yes. High winds can lift, crease, loosen, or remove shingles. Wind can also expose nails, open seams, and create areas where water can enter later.
Do roof inspections include photos?
When possible, photo documentation can help explain visible conditions, damage indicators, repair needs, and areas that may need closer attention.
Can a storm damage inspection find non-storm issues too?
Yes. An inspection may also identify age-related wear, ventilation problems, flashing issues, installation defects, or maintenance concerns.
Do newer roofs get hail damage too?
Yes. Newer roofs can still be damaged by large hail, wind, flying debris, improper installation, or impact to vents, gutters, flashing, and ridge areas.
Why do some roofers miss storm damage evidence?
Some roofers focus almost entirely on shingles. RAFTRx looks at the roof and the surrounding property because the evidence is often beyond the roof.
What does RAFTRx document during a storm inspection?
We document roof concerns, visible hail or wind indicators, collateral damage, photos, notes, and homeowner concerns so the inspection is organized and easier to understand.
What if only one side of my roof was hit?
Hail and wind can affect slopes differently. The inspection can review individual slopes, directional exposure, and areas that took the most impact.
Can gutters and garage doors help support a roof claim?
They may help support the overall storm documentation when visible dents or impact marks match the timing and pattern of the storm. RAFTRx documents those areas as part of the inspection.
Should I file a claim before getting a roof inspection?
Many homeowners prefer to get an inspection first so they better understand whether there are visible storm indicators. RAFTRx can inspect and explain what was found before you decide next steps.
Is a free roof inspection really free?
The inspection request is free and no-obligation. Any repair or replacement work would be discussed separately after the roof condition and scope are reviewed.
Do you inspect AC fins and exterior metal?
When accessible and relevant, RAFTRx may look at exterior metal items such as A/C fins, vents, trim, gutters, downspouts, and other surfaces that can show hail impact.
Do you check gutters during a storm damage inspection?
Gutters, downspouts, and soft metals can be reviewed for dents, separation, granule buildup, and water-flow issues that may relate to storm activity or roof wear.
Do you guarantee my insurance will pay for a new roof?
No. No roofer should guarantee an insurance outcome. RAFTRx focuses on careful inspection, honest guidance, and better documentation.
What should I show RAFTRx when requesting help in Altus?
Share the property address, roof age if known, storm date, photos of leaks or missing shingles, ceiling stains, gutter granules, and any insurance or adjuster details you already have.
Can RAFTRx help with emergency roof repair after storms?
RAFTRx can help review urgent roof concerns, active leaks, missing shingles, and temporary protection needs when storms create immediate problems.
Is a roof estimate the same as an insurance claim estimate?
No. A contractor estimate explains repair or replacement scope and cost. An insurance estimate is issued by the insurance company or adjuster under your policy terms.
How do I know if I need repair or replacement?
That depends on roof age, damage amount, leak history, shingle condition, ventilation, decking condition, and whether problems are isolated or widespread.
Why did another roofer say there was no damage?
They may have missed subtle roof indicators, inspected the wrong slopes, or skipped collateral damage. A second opinion can help verify whether the original inspection was complete.
Are you public adjusters?
No. RAFTRx is a roofing company, not a public adjuster. We document visible roof and property damage and help homeowners understand the inspection findings and next steps.
Can you give me documentation to show my insurance company?
RAFTRx can provide inspection findings, photos, notes, and roofing recommendations. The exact format may vary by inspection, and insurance decisions remain with the carrier.
What should I do if I see missing shingles?
Request a roof inspection soon. Missing shingles can expose underlayment and decking, allowing water intrusion during the next rain.
Are roof inspections useful before storm season?
Yes. A pre-season check can find weak spots, missing shingles, exposed fasteners, old pipe boots, and maintenance items before severe weather arrives.