Are soft metal dents important during hail inspections?
Dents on gutters, vents, flashing, and other soft metals can help confirm hail impact around the property, but the shingles and full roof system still need to be reviewed.
Why did another roofer say there was no damage?
They may have missed subtle roof indicators, inspected the wrong slopes, or skipped collateral damage. A second opinion can help verify whether the original inspection was complete.
Why is photo documentation important after a hail storm?
Photos help preserve visible evidence before repairs, more storms, or time make the condition harder to understand. Good documentation can also make conversations with your carrier more organized.
What should I do after a tree limb hits the roof?
Request an inspection quickly. Tree impact can damage shingles, decking, gutters, fascia, vents, and flashing even if the damage looks small from the ground.
What is the fastest way to get started?
Use the form on this page, choose the service type that best matches your concern, and include notes about leaks, storm dates, missing shingles, hail, wind, or insurance questions.
What is collateral damage after a hail storm?
Collateral damage is storm damage outside the roof itself, such as dents on gutters, garage doors, downspouts, metal vents, screens, siding, trim, fencing, or other exposed exterior areas.
Why are granules in my gutters important?
Granule loss can expose shingles to faster aging and may indicate hail impact, old shingles, or storm wear. It is one clue that should be reviewed with the overall roof condition.
How long does a roof inspection usually take?
Many roof inspections are fairly quick, but timing depends on roof size, slope, access, damage concerns, and whether interior leak areas also need to be reviewed.
Can roof damage be hard to see from the ground?
Yes. Hail bruising, lifted tabs, cracked seals, flashing problems, and soft metal damage may not be obvious from the yard. A closer inspection is often needed.
Can collateral damage matter if the roof damage is borderline?
It can matter because property-wide evidence may help explain that a storm affected the home. RAFTRx checks those additional areas so important details are not missed.
How soon after a storm should collateral damage be documented?
Sooner is better. Early documentation helps capture visible damage before repairs, additional storms, oxidation, or normal wear make the evidence harder to interpret.
Can a storm damage inspection find non-storm issues too?
Yes. An inspection may also identify age-related wear, ventilation problems, flashing issues, installation defects, or maintenance concerns.
What if only one side of my roof was hit?
Hail and wind can affect slopes differently. The inspection can review individual slopes, directional exposure, and areas that took the most impact.
Are you public adjusters?
No. RAFTRx is a roofing company, not a public adjuster. We document visible roof and property damage and help homeowners understand the inspection findings and next steps.
What should I show RAFTRx when requesting help in Elgin?
Share the property address, roof age if known, storm date, photos of leaks or missing shingles, ceiling stains, gutter granules, and any insurance or adjuster details you already have.
Should I wait for another storm before checking my roof?
No. Waiting can allow minor issues to become bigger leaks. If you suspect roof damage now, it is better to request an inspection and understand the condition.
What parts of the roof are checked during an inspection?
A typical inspection may include shingles, ridges, valleys, flashing, pipe boots, vents, gutters, soft metals, roof penetrations, attic signs, and interior leak evidence when accessible.
What is the difference between a roof inspection and a roof estimate?
A roof inspection focuses on condition and visible issues. A roof estimate focuses on projected repair or replacement scope and pricing after the roof has been reviewed.
Why do some roofers miss storm damage evidence?
Some roofers focus almost entirely on shingles. RAFTRx looks at the roof and the surrounding property because the evidence is often beyond the roof.
What is cleanup business in roofing?
In roofing, cleanup business often refers to prior denied, underpaid, or poorly documented claims where another contractor did not capture enough evidence. RAFTRx helps by taking a more complete look.
Can RAFTRx inspect roof leaks in Elgin?
Yes. If you have a ceiling stain, active drip, wet insulation, or a recurring leak after rain, RAFTRx can help look for likely roof entry points.
Can you inspect my roof if another roofer already looked at it?
Yes. A second opinion is common, especially if the first roofer only inspected the roof and did not document gutters, garage doors, downspouts, vents, and other collateral damage.
What areas do you inspect besides shingles?
We may check gutters, downspouts, garage doors, roof vents, flashing, metal trim, window screens, siding, fencing, exterior paint, and other visible areas that may show hail or wind damage.
Do you answer questions before I book?
Yes. Use the form to describe your concern and RAFTRx can follow up about the best inspection or estimate option for your roof.