Is a roof estimate the same as an insurance claim estimate?
No. A contractor estimate explains repair or replacement scope and cost. An insurance estimate is issued by the insurance company or adjuster under your policy terms.
What if my insurance adjuster already inspected the roof?
You can still request a roofing review if you have questions, disagree with visible findings, or need help understanding the scope and repair options.
What should I do after a tree limb hits the roof?
Request an inspection quickly. Tree impact can damage shingles, decking, gutters, fascia, vents, and flashing even if the damage looks small from the ground.
What phrase best explains the RAFTRx inspection approach?
A simple way to say it is: roofers look up; we look everywhere. RAFTRx inspects the roof and the surrounding property for overlooked storm evidence.
Can I submit photos before scheduling?
Yes. Photos of roof damage, ceiling stains, gutters, shingles, and storm evidence can help RAFTRx understand your concern before the inspection.
What is the fastest way to get started?
Use the form on this page, choose the service type that best matches your concern, and include notes about leaks, storm dates, missing shingles, hail, wind, or insurance questions.
Do you inspect AC fins and exterior metal?
When accessible and relevant, RAFTRx may look at exterior metal items such as A/C fins, vents, trim, gutters, downspouts, and other surfaces that can show hail impact.
Can collateral damage matter if the roof damage is borderline?
It can matter because property-wide evidence may help explain that a storm affected the home. RAFTRx checks those additional areas so important details are not missed.
Why is photo documentation important after a hail storm?
Photos help preserve visible evidence before repairs, more storms, or time make the condition harder to understand. Good documentation can also make conversations with your carrier more organized.
What should I send RAFTRx before a second-opinion inspection?
Helpful items include the claim decision letter, scope if available, date of loss, storm date, photos, videos, leak photos, and notes about what the previous roofer or adjuster inspected.
What should I do if my roof claim was denied?
Start by reviewing what was inspected and what was documented. If the first review only focused on shingles, a second opinion may help check for collateral damage and other overlooked storm indicators.
What does “Where others see a roof, we see the entire claim” mean?
It means RAFTRx looks beyond the shingles. We inspect the roof and the surrounding property so homeowners get a clearer picture of the total storm damage evidence.
Do newer roofs get hail damage too?
Yes. Newer roofs can still be damaged by large hail, wind, flying debris, improper installation, or impact to vents, gutters, flashing, and ridge areas.
Can gutters and garage doors help support a roof claim?
They may help support the overall storm documentation when visible dents or impact marks match the timing and pattern of the storm. RAFTRx documents those areas as part of the inspection.
What are soft metals on a roof inspection?
Soft metals are exposed metal components such as vents, flashing, caps, turbines, and trim that may show hail dents more clearly than shingles.
Why do some roofers miss storm damage evidence?
Some roofers focus almost entirely on shingles. RAFTRx looks at the roof and the surrounding property because the evidence is often beyond the roof.
How do I prepare for a roof inspection?
Clear driveway access, secure pets, share leak locations, gather storm dates if known, and make sure someone is available if interior areas need to be shown.
Why did another roofer say there was no damage?
They may have missed subtle roof indicators, inspected the wrong slopes, or skipped collateral damage. A second opinion can help verify whether the original inspection was complete.
Why is collateral damage important in a roof claim?
Collateral damage can help show that a hail or wind event affected the property as a whole. It may support the storm story when roof damage alone is difficult to see or was previously overlooked.
Can a roof inspection include attic signs?
If attic access is available and safe, checking for water stains, daylight, wet insulation, or ventilation issues can help understand leak sources.
What if I have damage to gutters and roof?
Gutters and roofing often need to be reviewed together after hail or wind because both can show storm impact and both affect water control around the home.
What is cleanup business in roofing?
In roofing, cleanup business often refers to prior denied, underpaid, or poorly documented claims where another contractor did not capture enough evidence. RAFTRx helps by taking a more complete look.
How soon after a storm should collateral damage be documented?
Sooner is better. Early documentation helps capture visible damage before repairs, additional storms, oxidation, or normal wear make the evidence harder to interpret.
Can a roof replacement improve curb appeal?
Yes. A new roofing system can improve curb appeal, ventilation, leak protection, resale confidence, and overall home appearance when replacement is appropriate.