What does “Where others see a roof, we see the entire claim” mean?
It means RAFTRx looks beyond the shingles. We inspect the roof and the surrounding property so homeowners get a clearer picture of the total storm damage evidence.
Do I need a roof inspection if my roof is not leaking?
Yes, a roof can have storm damage or wear before an active leak appears. An inspection helps identify visible issues early, especially after hail or high winds.
Can hail damage show up on garage doors?
Yes. Metal garage doors can show dents or impact marks from hail. Those marks may be part of the property-wide documentation after a storm.
Are soft metal dents important during hail inspections?
Dents on gutters, vents, flashing, and other soft metals can help confirm hail impact around the property, but the shingles and full roof system still need to be reviewed.
Do you answer questions before I book?
Yes. Use the form to describe your concern and RAFTRx can follow up about the best inspection or estimate option for your roof.
Do I need to be home for the inspection?
It depends on the property and inspection type. Exterior-only reviews may be simpler, but interior leaks, attic concerns, locked gates, and pets may require access or coordination.
Can downspouts show hail damage?
Yes. Downspouts often show dents from hail impact, especially on exposed sides of the property. RAFTRx checks them during collateral damage inspections.
What parts of the roof are checked during an inspection?
A typical inspection may include shingles, ridges, valleys, flashing, pipe boots, vents, gutters, soft metals, roof penetrations, attic signs, and interior leak evidence when accessible.
What is the fastest way to get started?
Use the form on this page, choose the service type that best matches your concern, and include notes about leaks, storm dates, missing shingles, hail, wind, or insurance questions.
How do I prepare for a roof inspection?
Clear driveway access, secure pets, share leak locations, gather storm dates if known, and make sure someone is available if interior areas need to be shown.
What phrase best explains the RAFTRx inspection approach?
A simple way to say it is: roofers look up; we look everywhere. RAFTRx inspects the roof and the surrounding property for overlooked storm evidence.
Can a roof inspection include attic signs?
If attic access is available and safe, checking for water stains, daylight, wet insulation, or ventilation issues can help understand leak sources.
How long does a roof inspection usually take?
Many roof inspections are fairly quick, but timing depends on roof size, slope, access, damage concerns, and whether interior leak areas also need to be reviewed.
Why does RAFTRx say the storm hit more than your roof?
Because hail and wind often leave signs across the property. Gutters, garage doors, downspouts, screens, vents, and soft metals may show visible evidence even when roof damage is harder to understand.
How do I know if I need repair or replacement?
That depends on roof age, damage amount, leak history, shingle condition, ventilation, decking condition, and whether problems are isolated or widespread.
What should I do if I see missing shingles?
Request a roof inspection soon. Missing shingles can expose underlayment and decking, allowing water intrusion during the next rain.
Can gutters and garage doors help support a roof claim?
They may help support the overall storm documentation when visible dents or impact marks match the timing and pattern of the storm. RAFTRx documents those areas as part of the inspection.
Do newer roofs get hail damage too?
Yes. Newer roofs can still be damaged by large hail, wind, flying debris, improper installation, or impact to vents, gutters, flashing, and ridge areas.
What if only one side of my roof was hit?
Hail and wind can affect slopes differently. The inspection can review individual slopes, directional exposure, and areas that took the most impact.
What is collateral damage after a hail storm?
Collateral damage is storm damage outside the roof itself, such as dents on gutters, garage doors, downspouts, metal vents, screens, siding, trim, fencing, or other exposed exterior areas.
Is a free roof inspection really free?
The inspection request is free and no-obligation. Any repair or replacement work would be discussed separately after the roof condition and scope are reviewed.
What areas do you inspect besides shingles?
We may check gutters, downspouts, garage doors, roof vents, flashing, metal trim, window screens, siding, fencing, exterior paint, and other visible areas that may show hail or wind damage.
What if I see a ceiling stain but no roof damage?
A ceiling stain can come from roof leaks, plumbing, HVAC, condensation, or flashing issues. A roof inspection helps rule in or rule out roof-related causes.
Can RAFTRx reopen my denied insurance claim?
RAFTRx does not control insurance claim decisions and does not guarantee reopening or approval. We can inspect the property, document visible storm evidence, and help you understand what may have been missed.