Can roof vents be damaged by hail?
Yes. Roof vents, turbine vents, box vents, pipe jacks, and other metal or plastic components can crack, dent, loosen, or leak after hail and wind.
Can you give me documentation to show my insurance company?
RAFTRx can provide inspection findings, photos, notes, and roofing recommendations. The exact format may vary by inspection, and insurance decisions remain with the carrier.
Do you answer questions before I book?
Yes. Use the form to describe your concern and RAFTRx can follow up about the best inspection or estimate option for your roof.
What if I am not sure when the damage happened?
You can still request an inspection. Share what you know about recent storms, when you noticed the problem, and any photos or leak symptoms you have.
Do you inspect commercial roofs too?
Yes. RAFTRx can review commercial roofing concerns, leaks, storm damage, maintenance needs, and replacement planning depending on the building and roof type.
What should I send RAFTRx before a second-opinion inspection?
Helpful items include the claim decision letter, scope if available, date of loss, storm date, photos, videos, leak photos, and notes about what the previous roofer or adjuster inspected.
How soon after a storm should collateral damage be documented?
Sooner is better. Early documentation helps capture visible damage before repairs, additional storms, oxidation, or normal wear make the evidence harder to interpret.
Are soft metal dents important during hail inspections?
Dents on gutters, vents, flashing, and other soft metals can help confirm hail impact around the property, but the shingles and full roof system still need to be reviewed.
Why do some roofers miss storm damage evidence?
Some roofers focus almost entirely on shingles. RAFTRx looks at the roof and the surrounding property because the evidence is often beyond the roof.
Why did another roofer say there was no damage?
They may have missed subtle roof indicators, inspected the wrong slopes, or skipped collateral damage. A second opinion can help verify whether the original inspection was complete.
What is cleanup business in roofing?
In roofing, cleanup business often refers to prior denied, underpaid, or poorly documented claims where another contractor did not capture enough evidence. RAFTRx helps by taking a more complete look.
Can RAFTRx help after an underpaid roof claim?
RAFTRx can review visible damage and documentation gaps so you better understand what may have been missed. We do not control supplement or claim outcomes, but better documentation can help clarify the conversation.
Can hail damage show up later?
Some issues become more visible over time as granules loosen, bruised areas age, or water begins entering weakened spots. That is why post-storm review is useful.
What phrase best explains the RAFTRx inspection approach?
A simple way to say it is: roofers look up; we look everywhere. RAFTRx inspects the roof and the surrounding property for overlooked storm evidence.
Do you help with previously denied roof claims?
Yes. RAFTRx can provide a second-opinion inspection focused on roof damage, collateral damage, photos, and organized documentation. We cannot guarantee a claim decision, but we can help identify evidence that may have been missed.
Does hail damage always mean I need a full roof replacement?
Not always. Some roofs need repair, some need monitoring, and some may justify replacement depending on the amount, location, age, and severity of damage.
What if only one side of my roof was hit?
Hail and wind can affect slopes differently. The inspection can review individual slopes, directional exposure, and areas that took the most impact.
Can you inspect my roof if another roofer already looked at it?
Yes. A second opinion is common, especially if the first roofer only inspected the roof and did not document gutters, garage doors, downspouts, vents, and other collateral damage.
What are soft metals on a roof inspection?
Soft metals are exposed metal components such as vents, flashing, caps, turbines, and trim that may show hail dents more clearly than shingles.
How long does a roof inspection usually take?
Many roof inspections are fairly quick, but timing depends on roof size, slope, access, damage concerns, and whether interior leak areas also need to be reviewed.
Can I submit photos before scheduling?
Yes. Photos of roof damage, ceiling stains, gutters, shingles, and storm evidence can help RAFTRx understand your concern before the inspection.
Do I need to be home for the inspection?
It depends on the property and inspection type. Exterior-only reviews may be simpler, but interior leaks, attic concerns, locked gates, and pets may require access or coordination.
Can RAFTRx help with documentation for my roof?
RAFTRx can help organize visible roof conditions, photos, repair scope, and estimate details so you have clearer information for your next decision.
Do I need a roof inspection if my roof is not leaking?
Yes, a roof can have storm damage or wear before an active leak appears. An inspection helps identify visible issues early, especially after hail or high winds.