Are you public adjusters?
No. RAFTRx is a roofing company, not a public adjuster. We document visible roof and property damage and help homeowners understand the inspection findings and next steps.
Why did another roofer say there was no damage?
They may have missed subtle roof indicators, inspected the wrong slopes, or skipped collateral damage. A second opinion can help verify whether the original inspection was complete.
Do I need to be home for the inspection?
It depends on the property and inspection type. Exterior-only reviews may be simpler, but interior leaks, attic concerns, locked gates, and pets may require access or coordination.
What roofing materials are common in Oklahoma?
Asphalt shingles are common for Oklahoma homes, but some properties also have metal roofing, flat roofing, modified bitumen, TPO, tile, or specialty systems.
Can collateral damage matter if the roof damage is borderline?
It can matter because property-wide evidence may help explain that a storm affected the home. RAFTRx checks those additional areas so important details are not missed.
What does RAFTRx mean by whole-property storm damage documentation?
It means we inspect more than just the roof. We also look for visible storm indicators on gutters, downspouts, garage doors, vents, screens, siding, soft metals, fencing, and other exterior surfaces.
What if I have damage to gutters and roof?
Gutters and roofing often need to be reviewed together after hail or wind because both can show storm impact and both affect water control around the home.
Should I wait for another storm before checking my roof?
No. Waiting can allow minor issues to become bigger leaks. If you suspect roof damage now, it is better to request an inspection and understand the condition.
Do you inspect commercial roofs too?
Yes. RAFTRx can review commercial roofing concerns, leaks, storm damage, maintenance needs, and replacement planning depending on the building and roof type.
What should I show RAFTRx when requesting help in Guthrie?
Share the property address, roof age if known, storm date, photos of leaks or missing shingles, ceiling stains, gutter granules, and any insurance or adjuster details you already have.
What are soft metals on a roof inspection?
Soft metals are exposed metal components such as vents, flashing, caps, turbines, and trim that may show hail dents more clearly than shingles.
What is cleanup business in roofing?
In roofing, cleanup business often refers to prior denied, underpaid, or poorly documented claims where another contractor did not capture enough evidence. RAFTRx helps by taking a more complete look.
Can a roof inspection help before filing an insurance claim?
A roof inspection can help you understand what is visible and document possible roof damage before deciding what to do next. It does not guarantee insurance approval, but it can help you make a more informed decision.
Can you give me documentation to show my insurance company?
RAFTRx can provide inspection findings, photos, notes, and roofing recommendations. The exact format may vary by inspection, and insurance decisions remain with the carrier.
Can RAFTRx inspect roof leaks in Guthrie?
Yes. If you have a ceiling stain, active drip, wet insulation, or a recurring leak after rain, RAFTRx can help look for likely roof entry points.
How do I know if I need repair or replacement?
That depends on roof age, damage amount, leak history, shingle condition, ventilation, decking condition, and whether problems are isolated or widespread.
What is collateral damage after a hail storm?
Collateral damage is storm damage outside the roof itself, such as dents on gutters, garage doors, downspouts, metal vents, screens, siding, trim, fencing, or other exposed exterior areas.
What is the difference between a roof inspection and a roof estimate?
A roof inspection focuses on condition and visible issues. A roof estimate focuses on projected repair or replacement scope and pricing after the roof has been reviewed.
What should I do if I see missing shingles?
Request a roof inspection soon. Missing shingles can expose underlayment and decking, allowing water intrusion during the next rain.
Can RAFTRx reopen my denied insurance claim?
RAFTRx does not control insurance claim decisions and does not guarantee reopening or approval. We can inspect the property, document visible storm evidence, and help you understand what may have been missed.
Do you guarantee my insurance will pay for a new roof?
No. No roofer should guarantee an insurance outcome. RAFTRx focuses on careful inspection, honest guidance, and better documentation.
What should I do if my roof claim was denied?
Start by reviewing what was inspected and what was documented. If the first review only focused on shingles, a second opinion may help check for collateral damage and other overlooked storm indicators.
Can you inspect my roof if another roofer already looked at it?
Yes. A second opinion is common, especially if the first roofer only inspected the roof and did not document gutters, garage doors, downspouts, vents, and other collateral damage.
Do you inspect AC fins and exterior metal?
When accessible and relevant, RAFTRx may look at exterior metal items such as A/C fins, vents, trim, gutters, downspouts, and other surfaces that can show hail impact.
