Why is collateral damage important in a roof claim?
Collateral damage can help show that a hail or wind event affected the property as a whole. It may support the storm story when roof damage alone is difficult to see or was previously overlooked.
Can you give me documentation to show my insurance company?
RAFTRx can provide inspection findings, photos, notes, and roofing recommendations. The exact format may vary by inspection, and insurance decisions remain with the carrier.
What if my neighbors got approved but I was denied?
That can be a reason to request a second opinion. RAFTRx can inspect your property for visible roof and collateral damage to help you understand whether important evidence was missed.
Do you check gutters during a storm damage inspection?
Gutters, downspouts, and soft metals can be reviewed for dents, separation, granule buildup, and water-flow issues that may relate to storm activity or roof wear.
Can I submit photos before scheduling?
Yes. Photos of roof damage, ceiling stains, gutters, shingles, and storm evidence can help RAFTRx understand your concern before the inspection.
What parts of the roof are checked during an inspection?
A typical inspection may include shingles, ridges, valleys, flashing, pipe boots, vents, gutters, soft metals, roof penetrations, attic signs, and interior leak evidence when accessible.
What is the fastest way to get started?
Use the form on this page, choose the service type that best matches your concern, and include notes about leaks, storm dates, missing shingles, hail, wind, or insurance questions.
Can roof damage be hard to see from the ground?
Yes. Hail bruising, lifted tabs, cracked seals, flashing problems, and soft metal damage may not be obvious from the yard. A closer inspection is often needed.
Do you guarantee my insurance will pay for a new roof?
No. No roofer should guarantee an insurance outcome. RAFTRx focuses on careful inspection, honest guidance, and better documentation.
What areas do you inspect besides shingles?
We may check gutters, downspouts, garage doors, roof vents, flashing, metal trim, window screens, siding, fencing, exterior paint, and other visible areas that may show hail or wind damage.
What does RAFTRx mean by whole-property storm damage documentation?
It means we inspect more than just the roof. We also look for visible storm indicators on gutters, downspouts, garage doors, vents, screens, siding, soft metals, fencing, and other exterior surfaces.
Do you help with previously denied roof claims?
Yes. RAFTRx can provide a second-opinion inspection focused on roof damage, collateral damage, photos, and organized documentation. We cannot guarantee a claim decision, but we can help identify evidence that may have been missed.
How do I know if I need repair or replacement?
That depends on roof age, damage amount, leak history, shingle condition, ventilation, decking condition, and whether problems are isolated or widespread.
Do newer roofs get hail damage too?
Yes. Newer roofs can still be damaged by large hail, wind, flying debris, improper installation, or impact to vents, gutters, flashing, and ridge areas.
Can RAFTRx help if I am comparing roofers in Hinton?
Yes. RAFTRx can provide a clear inspection and estimate experience so you can compare scope, communication, and next steps with other roofers in Hinton.
Should I get a roof inspection in Hinton after hail?
Yes. If hail passed through Hinton, a roof inspection can help document bruised shingles, granule loss, soft metal dents, lifted tabs, damaged vents, and other visible storm indicators before small issues become leaks.
What makes RAFTRx different from a regular roofing company?
RAFTRx combines roofing inspection with an insurance-focused documentation mindset. We look for storm evidence across the entire property, not just on the roof.
Should I file a claim before getting a roof inspection?
Many homeowners prefer to get an inspection first so they better understand whether there are visible storm indicators. RAFTRx can inspect and explain what was found before you decide next steps.
Do I need to be home for the inspection?
It depends on the property and inspection type. Exterior-only reviews may be simpler, but interior leaks, attic concerns, locked gates, and pets may require access or coordination.
What should I do after a tree limb hits the roof?
Request an inspection quickly. Tree impact can damage shingles, decking, gutters, fascia, vents, and flashing even if the damage looks small from the ground.
Is a roof estimate the same as an insurance claim estimate?
No. A contractor estimate explains repair or replacement scope and cost. An insurance estimate is issued by the insurance company or adjuster under your policy terms.
Why do some roofers miss storm damage evidence?
Some roofers focus almost entirely on shingles. RAFTRx looks at the roof and the surrounding property because the evidence is often beyond the roof.
Can a roof inspection help when selling a home?
Yes. A pre-listing roof inspection can help identify repair issues, storm concerns, or replacement questions before they become negotiation problems.
What are soft metals on a roof inspection?
Soft metals are exposed metal components such as vents, flashing, caps, turbines, and trim that may show hail dents more clearly than shingles.