What should I do if my roof claim was denied?
Start by reviewing what was inspected and what was documented. If the first review only focused on shingles, a second opinion may help check for collateral damage and other overlooked storm indicators.
Why is collateral damage important in a roof claim?
Collateral damage can help show that a hail or wind event affected the property as a whole. It may support the storm story when roof damage alone is difficult to see or was previously overlooked.
What if my neighbors got approved but I was denied?
That can be a reason to request a second opinion. RAFTRx can inspect your property for visible roof and collateral damage to help you understand whether important evidence was missed.
Why did another roofer say there was no damage?
They may have missed subtle roof indicators, inspected the wrong slopes, or skipped collateral damage. A second opinion can help verify whether the original inspection was complete.
Can a roof inspection help before filing an insurance claim?
A roof inspection can help you understand what is visible and document possible roof damage before deciding what to do next. It does not guarantee insurance approval, but it can help you make a more informed decision.
How do I know if I need repair or replacement?
That depends on roof age, damage amount, leak history, shingle condition, ventilation, decking condition, and whether problems are isolated or widespread.
What if my roof is too steep or unsafe to walk?
Safety comes first. Depending on the roof, inspection may involve ground review, ladder access, drone/photo options, or another safe documentation method.
Can RAFTRx inspect roofs after heavy rain?
Yes, heavy rain can reveal leaks around valleys, flashing, vents, skylights, chimneys, and roof penetrations that were not obvious during dry weather.
Do you answer questions before I book?
Yes. Use the form to describe your concern and RAFTRx can follow up about the best inspection or estimate option for your roof.
What areas do you inspect besides shingles?
We may check gutters, downspouts, garage doors, roof vents, flashing, metal trim, window screens, siding, fencing, exterior paint, and other visible areas that may show hail or wind damage.
How soon after a storm should collateral damage be documented?
Sooner is better. Early documentation helps capture visible damage before repairs, additional storms, oxidation, or normal wear make the evidence harder to interpret.
What phrase best explains the RAFTRx inspection approach?
A simple way to say it is: roofers look up; we look everywhere. RAFTRx inspects the roof and the surrounding property for overlooked storm evidence.
Can collateral damage matter if the roof damage is borderline?
It can matter because property-wide evidence may help explain that a storm affected the home. RAFTRx checks those additional areas so important details are not missed.
Can a storm damage inspection find non-storm issues too?
Yes. An inspection may also identify age-related wear, ventilation problems, flashing issues, installation defects, or maintenance concerns.
Can RAFTRx help with emergency roof repair after storms?
RAFTRx can help review urgent roof concerns, active leaks, missing shingles, and temporary protection needs when storms create immediate problems.
What should I send RAFTRx before a second-opinion inspection?
Helpful items include the claim decision letter, scope if available, date of loss, storm date, photos, videos, leak photos, and notes about what the previous roofer or adjuster inspected.
What are soft metals on a roof inspection?
Soft metals are exposed metal components such as vents, flashing, caps, turbines, and trim that may show hail dents more clearly than shingles.
Do newer roofs get hail damage too?
Yes. Newer roofs can still be damaged by large hail, wind, flying debris, improper installation, or impact to vents, gutters, flashing, and ridge areas.
What if my insurance adjuster already inspected the roof?
You can still request a roofing review if you have questions, disagree with visible findings, or need help understanding the scope and repair options.
Can a roof replacement improve curb appeal?
Yes. A new roofing system can improve curb appeal, ventilation, leak protection, resale confidence, and overall home appearance when replacement is appropriate.
Are roof inspections useful before storm season?
Yes. A pre-season check can find weak spots, missing shingles, exposed fasteners, old pipe boots, and maintenance items before severe weather arrives.
What makes RAFTRx different from a regular roofing company?
RAFTRx combines roofing inspection with an insurance-focused documentation mindset. We look for storm evidence across the entire property, not just on the roof.
Can hail damage show up on garage doors?
Yes. Metal garage doors can show dents or impact marks from hail. Those marks may be part of the property-wide documentation after a storm.
Can roof damage be hard to see from the ground?
Yes. Hail bruising, lifted tabs, cracked seals, flashing problems, and soft metal damage may not be obvious from the yard. A closer inspection is often needed.