What if I am not sure when the damage happened?
You can still request an inspection. Share what you know about recent storms, when you noticed the problem, and any photos or leak symptoms you have.
What areas do you inspect besides shingles?
We may check gutters, downspouts, garage doors, roof vents, flashing, metal trim, window screens, siding, fencing, exterior paint, and other visible areas that may show hail or wind damage.
Do I need to be home for the inspection?
It depends on the property and inspection type. Exterior-only reviews may be simpler, but interior leaks, attic concerns, locked gates, and pets may require access or coordination.
Are you public adjusters?
No. RAFTRx is a roofing company, not a public adjuster. We document visible roof and property damage and help homeowners understand the inspection findings and next steps.
Can a roof inspection include attic signs?
If attic access is available and safe, checking for water stains, daylight, wet insulation, or ventilation issues can help understand leak sources.
Do roof inspections include photos?
When possible, photo documentation can help explain visible conditions, damage indicators, repair needs, and areas that may need closer attention.
Will RAFTRx meet with my adjuster?
Availability may depend on schedule and location. RAFTRx can discuss inspection findings with you and help organize documentation before or after an adjuster visit.
What makes RAFTRx different from a regular roofing company?
RAFTRx combines roofing inspection with an insurance-focused documentation mindset. We look for storm evidence across the entire property, not just on the roof.
What parts of the roof are checked during an inspection?
A typical inspection may include shingles, ridges, valleys, flashing, pipe boots, vents, gutters, soft metals, roof penetrations, attic signs, and interior leak evidence when accessible.
Do I need a roof inspection if my roof is not leaking?
Yes, a roof can have storm damage or wear before an active leak appears. An inspection helps identify visible issues early, especially after hail or high winds.
Do newer roofs get hail damage too?
Yes. Newer roofs can still be damaged by large hail, wind, flying debris, improper installation, or impact to vents, gutters, flashing, and ridge areas.
Do you inspect commercial roofs too?
Yes. RAFTRx can review commercial roofing concerns, leaks, storm damage, maintenance needs, and replacement planning depending on the building and roof type.
Does hail damage always mean I need a full roof replacement?
Not always. Some roofs need repair, some need monitoring, and some may justify replacement depending on the amount, location, age, and severity of damage.
Why does RAFTRx say the storm hit more than your roof?
Because hail and wind often leave signs across the property. Gutters, garage doors, downspouts, screens, vents, and soft metals may show visible evidence even when roof damage is harder to understand.
What if my roof is too steep or unsafe to walk?
Safety comes first. Depending on the roof, inspection may involve ground review, ladder access, drone/photo options, or another safe documentation method.
Can RAFTRx help with emergency roof repair after storms?
RAFTRx can help review urgent roof concerns, active leaks, missing shingles, and temporary protection needs when storms create immediate problems.
Can roof damage be hard to see from the ground?
Yes. Hail bruising, lifted tabs, cracked seals, flashing problems, and soft metal damage may not be obvious from the yard. A closer inspection is often needed.
Are soft metal dents important during hail inspections?
Dents on gutters, vents, flashing, and other soft metals can help confirm hail impact around the property, but the shingles and full roof system still need to be reviewed.
Can roof vents be damaged by hail?
Yes. Roof vents, turbine vents, box vents, pipe jacks, and other metal or plastic components can crack, dent, loosen, or leak after hail and wind.
What happens after I submit the inspection form?
RAFTRx will review your request, contact you about the property and roof concern, and help determine the best next step for inspection, repair, documentation, or estimate.
Can RAFTRx review storm damage before repairs start?
Yes. Reviewing and documenting visible storm-related issues before repairs can help you understand the scope and avoid missing related problem areas.
Can you inspect my roof if another roofer already looked at it?
Yes. A second opinion is common, especially if the first roofer only inspected the roof and did not document gutters, garage doors, downspouts, vents, and other collateral damage.
Do older roofs need more frequent inspections?
Often, yes. Older shingles may be more vulnerable to wind, hail, heat, granule loss, cracking, and leaks, so periodic review is useful.
Can I submit photos before scheduling?
Yes. Photos of roof damage, ceiling stains, gutters, shingles, and storm evidence can help RAFTRx understand your concern before the inspection.