What if I am not sure when the damage happened?
You can still request an inspection. Share what you know about recent storms, when you noticed the problem, and any photos or leak symptoms you have.
Why inspect screens and siding during a roof inspection?
Screens and siding can show storm impact, tears, chips, dents, or wind-related damage. Those details may support a whole-property storm review.
What if my neighbors got approved but I was denied?
That can be a reason to request a second opinion. RAFTRx can inspect your property for visible roof and collateral damage to help you understand whether important evidence was missed.
Can you inspect my roof if another roofer already looked at it?
Yes. A second opinion is common, especially if the first roofer only inspected the roof and did not document gutters, garage doors, downspouts, vents, and other collateral damage.
Can RAFTRx review storm damage before repairs start?
Yes. Reviewing and documenting visible storm-related issues before repairs can help you understand the scope and avoid missing related problem areas.
What should I show RAFTRx when requesting help in Mountain View?
Share the property address, roof age if known, storm date, photos of leaks or missing shingles, ceiling stains, gutter granules, and any insurance or adjuster details you already have.
What does RAFTRx document during a storm inspection?
We document roof concerns, visible hail or wind indicators, collateral damage, photos, notes, and homeowner concerns so the inspection is organized and easier to understand.
Do I need to be home for the inspection?
It depends on the property and inspection type. Exterior-only reviews may be simpler, but interior leaks, attic concerns, locked gates, and pets may require access or coordination.
How soon after a storm should collateral damage be documented?
Sooner is better. Early documentation helps capture visible damage before repairs, additional storms, oxidation, or normal wear make the evidence harder to interpret.
Can roof damage be hard to see from the ground?
Yes. Hail bruising, lifted tabs, cracked seals, flashing problems, and soft metal damage may not be obvious from the yard. A closer inspection is often needed.
What phrase best explains the RAFTRx inspection approach?
A simple way to say it is: roofers look up; we look everywhere. RAFTRx inspects the roof and the surrounding property for overlooked storm evidence.
What if my roof is too steep or unsafe to walk?
Safety comes first. Depending on the roof, inspection may involve ground review, ladder access, drone/photo options, or another safe documentation method.
Is a free roof inspection really free?
The inspection request is free and no-obligation. Any repair or replacement work would be discussed separately after the roof condition and scope are reviewed.
Are soft metal dents important during hail inspections?
Dents on gutters, vents, flashing, and other soft metals can help confirm hail impact around the property, but the shingles and full roof system still need to be reviewed.
What are common signs of roof damage after an Oklahoma storm?
Common signs include missing shingles, lifted shingles, creased tabs, granule piles, dented gutters, damaged vents, cracked pipe boots, ceiling stains, and new leaks after rain.
How do I know if I need repair or replacement?
That depends on roof age, damage amount, leak history, shingle condition, ventilation, decking condition, and whether problems are isolated or widespread.
What is collateral damage after a hail storm?
Collateral damage is storm damage outside the roof itself, such as dents on gutters, garage doors, downspouts, metal vents, screens, siding, trim, fencing, or other exposed exterior areas.
What areas do you inspect besides shingles?
We may check gutters, downspouts, garage doors, roof vents, flashing, metal trim, window screens, siding, fencing, exterior paint, and other visible areas that may show hail or wind damage.
What if I see a ceiling stain but no roof damage?
A ceiling stain can come from roof leaks, plumbing, HVAC, condensation, or flashing issues. A roof inspection helps rule in or rule out roof-related causes.
What does RAFTRx mean by whole-property storm damage documentation?
It means we inspect more than just the roof. We also look for visible storm indicators on gutters, downspouts, garage doors, vents, screens, siding, soft metals, fencing, and other exterior surfaces.
Do newer roofs get hail damage too?
Yes. Newer roofs can still be damaged by large hail, wind, flying debris, improper installation, or impact to vents, gutters, flashing, and ridge areas.
Should I file a claim before getting a roof inspection?
Many homeowners prefer to get an inspection first so they better understand whether there are visible storm indicators. RAFTRx can inspect and explain what was found before you decide next steps.
What are soft metals on a roof inspection?
Soft metals are exposed metal components such as vents, flashing, caps, turbines, and trim that may show hail dents more clearly than shingles.
Can I submit photos before scheduling?
Yes. Photos of roof damage, ceiling stains, gutters, shingles, and storm evidence can help RAFTRx understand your concern before the inspection.