What should I do if I see missing shingles?
Request a roof inspection soon. Missing shingles can expose underlayment and decking, allowing water intrusion during the next rain.
What does RAFTRx mean by whole-property storm damage documentation?
It means we inspect more than just the roof. We also look for visible storm indicators on gutters, downspouts, garage doors, vents, screens, siding, soft metals, fencing, and other exterior surfaces.
What does “Where others see a roof, we see the entire claim” mean?
It means RAFTRx looks beyond the shingles. We inspect the roof and the surrounding property so homeowners get a clearer picture of the total storm damage evidence.
Are you public adjusters?
No. RAFTRx is a roofing company, not a public adjuster. We document visible roof and property damage and help homeowners understand the inspection findings and next steps.
What if I have damage to gutters and roof?
Gutters and roofing often need to be reviewed together after hail or wind because both can show storm impact and both affect water control around the home.
Can gutters and garage doors help support a roof claim?
They may help support the overall storm documentation when visible dents or impact marks match the timing and pattern of the storm. RAFTRx documents those areas as part of the inspection.
Should I get a roof inspection in Mustang after hail?
Yes. If hail passed through Mustang, a roof inspection can help document bruised shingles, granule loss, soft metal dents, lifted tabs, damaged vents, and other visible storm indicators before small issues become leaks.
Can you give me documentation to show my insurance company?
RAFTRx can provide inspection findings, photos, notes, and roofing recommendations. The exact format may vary by inspection, and insurance decisions remain with the carrier.
Why did another roofer say there was no damage?
They may have missed subtle roof indicators, inspected the wrong slopes, or skipped collateral damage. A second opinion can help verify whether the original inspection was complete.
How soon after a storm should collateral damage be documented?
Sooner is better. Early documentation helps capture visible damage before repairs, additional storms, oxidation, or normal wear make the evidence harder to interpret.
What if my roof is too steep or unsafe to walk?
Safety comes first. Depending on the roof, inspection may involve ground review, ladder access, drone/photo options, or another safe documentation method.
What are common signs of roof damage after an Oklahoma storm?
Common signs include missing shingles, lifted shingles, creased tabs, granule piles, dented gutters, damaged vents, cracked pipe boots, ceiling stains, and new leaks after rain.
Are roof inspections useful before storm season?
Yes. A pre-season check can find weak spots, missing shingles, exposed fasteners, old pipe boots, and maintenance items before severe weather arrives.
What roofing materials are common in Oklahoma?
Asphalt shingles are common for Oklahoma homes, but some properties also have metal roofing, flat roofing, modified bitumen, TPO, tile, or specialty systems.
Do you inspect commercial roofs too?
Yes. RAFTRx can review commercial roofing concerns, leaks, storm damage, maintenance needs, and replacement planning depending on the building and roof type.
What if I see a ceiling stain but no roof damage?
A ceiling stain can come from roof leaks, plumbing, HVAC, condensation, or flashing issues. A roof inspection helps rule in or rule out roof-related causes.
Should I file a claim before getting a roof inspection?
Many homeowners prefer to get an inspection first so they better understand whether there are visible storm indicators. RAFTRx can inspect and explain what was found before you decide next steps.
Can RAFTRx help if I am comparing roofers in Mustang?
Yes. RAFTRx can provide a clear inspection and estimate experience so you can compare scope, communication, and next steps with other roofers in Mustang.
Do you inspect AC fins and exterior metal?
When accessible and relevant, RAFTRx may look at exterior metal items such as A/C fins, vents, trim, gutters, downspouts, and other surfaces that can show hail impact.
Can RAFTRx inspect roofs after heavy rain?
Yes, heavy rain can reveal leaks around valleys, flashing, vents, skylights, chimneys, and roof penetrations that were not obvious during dry weather.
Can a roof inspection help before filing an insurance claim?
A roof inspection can help you understand what is visible and document possible roof damage before deciding what to do next. It does not guarantee insurance approval, but it can help you make a more informed decision.
What is the difference between a roof inspection and a roof estimate?
A roof inspection focuses on condition and visible issues. A roof estimate focuses on projected repair or replacement scope and pricing after the roof has been reviewed.
Why do some roofers miss storm damage evidence?
Some roofers focus almost entirely on shingles. RAFTRx looks at the roof and the surrounding property because the evidence is often beyond the roof.
Can roof vents be damaged by hail?
Yes. Roof vents, turbine vents, box vents, pipe jacks, and other metal or plastic components can crack, dent, loosen, or leak after hail and wind.