Do you guarantee my insurance will pay for a new roof?
No. No roofer should guarantee an insurance outcome. RAFTRx focuses on careful inspection, honest guidance, and better documentation.
What should I send RAFTRx before a second-opinion inspection?
Helpful items include the claim decision letter, scope if available, date of loss, storm date, photos, videos, leak photos, and notes about what the previous roofer or adjuster inspected.
Why is photo documentation important after a hail storm?
Photos help preserve visible evidence before repairs, more storms, or time make the condition harder to understand. Good documentation can also make conversations with your carrier more organized.
Are you public adjusters?
No. RAFTRx is a roofing company, not a public adjuster. We document visible roof and property damage and help homeowners understand the inspection findings and next steps.
Can RAFTRx inspect roofs after heavy rain?
Yes, heavy rain can reveal leaks around valleys, flashing, vents, skylights, chimneys, and roof penetrations that were not obvious during dry weather.
What does RAFTRx mean by whole-property storm damage documentation?
It means we inspect more than just the roof. We also look for visible storm indicators on gutters, downspouts, garage doors, vents, screens, siding, soft metals, fencing, and other exterior surfaces.
What should I do after a tree limb hits the roof?
Request an inspection quickly. Tree impact can damage shingles, decking, gutters, fascia, vents, and flashing even if the damage looks small from the ground.
What parts of the roof are checked during an inspection?
A typical inspection may include shingles, ridges, valleys, flashing, pipe boots, vents, gutters, soft metals, roof penetrations, attic signs, and interior leak evidence when accessible.
Can RAFTRx review storm damage before repairs start?
Yes. Reviewing and documenting visible storm-related issues before repairs can help you understand the scope and avoid missing related problem areas.
What should I do if my roof claim was denied?
Start by reviewing what was inspected and what was documented. If the first review only focused on shingles, a second opinion may help check for collateral damage and other overlooked storm indicators.
Can a roof inspection help before filing an insurance claim?
A roof inspection can help you understand what is visible and document possible roof damage before deciding what to do next. It does not guarantee insurance approval, but it can help you make a more informed decision.
Do you inspect commercial roofs too?
Yes. RAFTRx can review commercial roofing concerns, leaks, storm damage, maintenance needs, and replacement planning depending on the building and roof type.
What if only one side of my roof was hit?
Hail and wind can affect slopes differently. The inspection can review individual slopes, directional exposure, and areas that took the most impact.
Are soft metal dents important during hail inspections?
Dents on gutters, vents, flashing, and other soft metals can help confirm hail impact around the property, but the shingles and full roof system still need to be reviewed.
Why does Oklahoma weather cause so many roofing issues?
Oklahoma roofs face hail, high winds, heavy rain, heat, UV exposure, and rapid weather changes, all of which can age or damage roofing systems.
Are roof inspections useful before storm season?
Yes. A pre-season check can find weak spots, missing shingles, exposed fasteners, old pipe boots, and maintenance items before severe weather arrives.
What areas do you inspect besides shingles?
We may check gutters, downspouts, garage doors, roof vents, flashing, metal trim, window screens, siding, fencing, exterior paint, and other visible areas that may show hail or wind damage.
How do I prepare for a roof inspection?
Clear driveway access, secure pets, share leak locations, gather storm dates if known, and make sure someone is available if interior areas need to be shown.
What should I show RAFTRx when requesting help in Broken Arrow?
Share the property address, roof age if known, storm date, photos of leaks or missing shingles, ceiling stains, gutter granules, and any insurance or adjuster details you already have.
What if I have damage to gutters and roof?
Gutters and roofing often need to be reviewed together after hail or wind because both can show storm impact and both affect water control around the home.
What if I am not sure when the damage happened?
You can still request an inspection. Share what you know about recent storms, when you noticed the problem, and any photos or leak symptoms you have.
What is the fastest way to get started?
Use the form on this page, choose the service type that best matches your concern, and include notes about leaks, storm dates, missing shingles, hail, wind, or insurance questions.
Does hail damage always mean I need a full roof replacement?
Not always. Some roofs need repair, some need monitoring, and some may justify replacement depending on the amount, location, age, and severity of damage.
Do you help with previously denied roof claims?
Yes. RAFTRx can provide a second-opinion inspection focused on roof damage, collateral damage, photos, and organized documentation. We cannot guarantee a claim decision, but we can help identify evidence that may have been missed.
