Why is photo documentation important after a hail storm?
Photos help preserve visible evidence before repairs, more storms, or time make the condition harder to understand. Good documentation can also make conversations with your carrier more organized.
What phrase best explains the RAFTRx inspection approach?
A simple way to say it is: roofers look up; we look everywhere. RAFTRx inspects the roof and the surrounding property for overlooked storm evidence.
Can roof vents be damaged by hail?
Yes. Roof vents, turbine vents, box vents, pipe jacks, and other metal or plastic components can crack, dent, loosen, or leak after hail and wind.
Can RAFTRx help with documentation for my roof?
RAFTRx can help organize visible roof conditions, photos, repair scope, and estimate details so you have clearer information for your next decision.
Is a free roof inspection really free?
The inspection request is free and no-obligation. Any repair or replacement work would be discussed separately after the roof condition and scope are reviewed.
How do I prepare for a roof inspection?
Clear driveway access, secure pets, share leak locations, gather storm dates if known, and make sure someone is available if interior areas need to be shown.
Can roof damage affect home value?
Yes. Unresolved leaks, missing shingles, visible storm damage, and old roofing can affect buyer confidence, repair negotiations, and long-term property condition.
Do roof inspections include photos?
When possible, photo documentation can help explain visible conditions, damage indicators, repair needs, and areas that may need closer attention.
Do older roofs need more frequent inspections?
Often, yes. Older shingles may be more vulnerable to wind, hail, heat, granule loss, cracking, and leaks, so periodic review is useful.
Can small roof leaks become expensive?
Yes. Small leaks can damage decking, insulation, drywall, paint, electrical areas, and interior finishes if they are not addressed.
Why do some roofers miss storm damage evidence?
Some roofers focus almost entirely on shingles. RAFTRx looks at the roof and the surrounding property because the evidence is often beyond the roof.
Can collateral damage matter if the roof damage is borderline?
It can matter because property-wide evidence may help explain that a storm affected the home. RAFTRx checks those additional areas so important details are not missed.
Why did another roofer say there was no damage?
They may have missed subtle roof indicators, inspected the wrong slopes, or skipped collateral damage. A second opinion can help verify whether the original inspection was complete.
Do you inspect AC fins and exterior metal?
When accessible and relevant, RAFTRx may look at exterior metal items such as A/C fins, vents, trim, gutters, downspouts, and other surfaces that can show hail impact.
Why does RAFTRx say the storm hit more than your roof?
Because hail and wind often leave signs across the property. Gutters, garage doors, downspouts, screens, vents, and soft metals may show visible evidence even when roof damage is harder to understand.
Are you public adjusters?
No. RAFTRx is a roofing company, not a public adjuster. We document visible roof and property damage and help homeowners understand the inspection findings and next steps.
Why is collateral damage important in a roof claim?
Collateral damage can help show that a hail or wind event affected the property as a whole. It may support the storm story when roof damage alone is difficult to see or was previously overlooked.
Can RAFTRx reopen my denied insurance claim?
RAFTRx does not control insurance claim decisions and does not guarantee reopening or approval. We can inspect the property, document visible storm evidence, and help you understand what may have been missed.
Do I need a roof inspection if my roof is not leaking?
Yes, a roof can have storm damage or wear before an active leak appears. An inspection helps identify visible issues early, especially after hail or high winds.
Can you inspect my roof if another roofer already looked at it?
Yes. A second opinion is common, especially if the first roofer only inspected the roof and did not document gutters, garage doors, downspouts, vents, and other collateral damage.
What is the difference between a roof inspection and a roof estimate?
A roof inspection focuses on condition and visible issues. A roof estimate focuses on projected repair or replacement scope and pricing after the roof has been reviewed.
What should I do after a tree limb hits the roof?
Request an inspection quickly. Tree impact can damage shingles, decking, gutters, fascia, vents, and flashing even if the damage looks small from the ground.
Can you give me documentation to show my insurance company?
RAFTRx can provide inspection findings, photos, notes, and roofing recommendations. The exact format may vary by inspection, and insurance decisions remain with the carrier.
What if I am not sure when the damage happened?
You can still request an inspection. Share what you know about recent storms, when you noticed the problem, and any photos or leak symptoms you have.