Is a roof estimate the same as an insurance claim estimate?
No. A contractor estimate explains repair or replacement scope and cost. An insurance estimate is issued by the insurance company or adjuster under your policy terms.
Are you public adjusters?
No. RAFTRx is a roofing company, not a public adjuster. We document visible roof and property damage and help homeowners understand the inspection findings and next steps.
Do you help with previously denied roof claims?
Yes. RAFTRx can provide a second-opinion inspection focused on roof damage, collateral damage, photos, and organized documentation. We cannot guarantee a claim decision, but we can help identify evidence that may have been missed.
What should I do after a tree limb hits the roof?
Request an inspection quickly. Tree impact can damage shingles, decking, gutters, fascia, vents, and flashing even if the damage looks small from the ground.
How do I prepare for a roof inspection?
Clear driveway access, secure pets, share leak locations, gather storm dates if known, and make sure someone is available if interior areas need to be shown.
Do you inspect commercial roofs too?
Yes. RAFTRx can review commercial roofing concerns, leaks, storm damage, maintenance needs, and replacement planning depending on the building and roof type.
Why is photo documentation important after a hail storm?
Photos help preserve visible evidence before repairs, more storms, or time make the condition harder to understand. Good documentation can also make conversations with your carrier more organized.
Can a storm damage inspection find non-storm issues too?
Yes. An inspection may also identify age-related wear, ventilation problems, flashing issues, installation defects, or maintenance concerns.
Can a roof inspection include attic signs?
If attic access is available and safe, checking for water stains, daylight, wet insulation, or ventilation issues can help understand leak sources.
Can hail damage show up later?
Some issues become more visible over time as granules loosen, bruised areas age, or water begins entering weakened spots. That is why post-storm review is useful.
What is collateral damage after a hail storm?
Collateral damage is storm damage outside the roof itself, such as dents on gutters, garage doors, downspouts, metal vents, screens, siding, trim, fencing, or other exposed exterior areas.
Is a free roof inspection really free?
The inspection request is free and no-obligation. Any repair or replacement work would be discussed separately after the roof condition and scope are reviewed.
Do former insurance agents make better roof inspectors?
Insurance background can help with documentation mindset. RAFTRx uses that perspective to look for the types of evidence, patterns, and property-wide details that are often important after a storm.
Why do some roofers miss storm damage evidence?
Some roofers focus almost entirely on shingles. RAFTRx looks at the roof and the surrounding property because the evidence is often beyond the roof.
What areas do you inspect besides shingles?
We may check gutters, downspouts, garage doors, roof vents, flashing, metal trim, window screens, siding, fencing, exterior paint, and other visible areas that may show hail or wind damage.
Do you answer questions before I book?
Yes. Use the form to describe your concern and RAFTRx can follow up about the best inspection or estimate option for your roof.
What are soft metals on a roof inspection?
Soft metals are exposed metal components such as vents, flashing, caps, turbines, and trim that may show hail dents more clearly than shingles.
What should I do if I see missing shingles?
Request a roof inspection soon. Missing shingles can expose underlayment and decking, allowing water intrusion during the next rain.
Can RAFTRx help with documentation for my roof?
RAFTRx can help organize visible roof conditions, photos, repair scope, and estimate details so you have clearer information for your next decision.
Why inspect screens and siding during a roof inspection?
Screens and siding can show storm impact, tears, chips, dents, or wind-related damage. Those details may support a whole-property storm review.
Can wind damage shingles even if there was no hail?
Yes. High winds can lift, crease, loosen, or remove shingles. Wind can also expose nails, open seams, and create areas where water can enter later.
What is cleanup business in roofing?
In roofing, cleanup business often refers to prior denied, underpaid, or poorly documented claims where another contractor did not capture enough evidence. RAFTRx helps by taking a more complete look.
What if my roof is too steep or unsafe to walk?
Safety comes first. Depending on the roof, inspection may involve ground review, ladder access, drone/photo options, or another safe documentation method.
Why is collateral damage important in a roof claim?
Collateral damage can help show that a hail or wind event affected the property as a whole. It may support the storm story when roof damage alone is difficult to see or was previously overlooked.