Does hail damage always mean I need a full roof replacement?
Not always. Some roofs need repair, some need monitoring, and some may justify replacement depending on the amount, location, age, and severity of damage.
What should I do if I see missing shingles?
Request a roof inspection soon. Missing shingles can expose underlayment and decking, allowing water intrusion during the next rain.
How do I know if I need repair or replacement?
That depends on roof age, damage amount, leak history, shingle condition, ventilation, decking condition, and whether problems are isolated or widespread.
Can you inspect my roof if another roofer already looked at it?
Yes. A second opinion is common, especially if the first roofer only inspected the roof and did not document gutters, garage doors, downspouts, vents, and other collateral damage.
Why did another roofer say there was no damage?
They may have missed subtle roof indicators, inspected the wrong slopes, or skipped collateral damage. A second opinion can help verify whether the original inspection was complete.
Can you give me documentation to show my insurance company?
RAFTRx can provide inspection findings, photos, notes, and roofing recommendations. The exact format may vary by inspection, and insurance decisions remain with the carrier.
Can hail damage show up on garage doors?
Yes. Metal garage doors can show dents or impact marks from hail. Those marks may be part of the property-wide documentation after a storm.
Can a roof inspection help before filing an insurance claim?
A roof inspection can help you understand what is visible and document possible roof damage before deciding what to do next. It does not guarantee insurance approval, but it can help you make a more informed decision.
Can RAFTRx inspect roofs after heavy rain?
Yes, heavy rain can reveal leaks around valleys, flashing, vents, skylights, chimneys, and roof penetrations that were not obvious during dry weather.
Can collateral damage matter if the roof damage is borderline?
It can matter because property-wide evidence may help explain that a storm affected the home. RAFTRx checks those additional areas so important details are not missed.
Are soft metal dents important during hail inspections?
Dents on gutters, vents, flashing, and other soft metals can help confirm hail impact around the property, but the shingles and full roof system still need to be reviewed.
What if my insurance adjuster already inspected the roof?
You can still request a roofing review if you have questions, disagree with visible findings, or need help understanding the scope and repair options.
Do you inspect commercial roofs too?
Yes. RAFTRx can review commercial roofing concerns, leaks, storm damage, maintenance needs, and replacement planning depending on the building and roof type.
What should I do if my roof claim was denied?
Start by reviewing what was inspected and what was documented. If the first review only focused on shingles, a second opinion may help check for collateral damage and other overlooked storm indicators.
What makes RAFTRx different from a regular roofing company?
RAFTRx combines roofing inspection with an insurance-focused documentation mindset. We look for storm evidence across the entire property, not just on the roof.
How long does a roof inspection usually take?
Many roof inspections are fairly quick, but timing depends on roof size, slope, access, damage concerns, and whether interior leak areas also need to be reviewed.
What are soft metals on a roof inspection?
Soft metals are exposed metal components such as vents, flashing, caps, turbines, and trim that may show hail dents more clearly than shingles.
Why are granules in my gutters important?
Granule loss can expose shingles to faster aging and may indicate hail impact, old shingles, or storm wear. It is one clue that should be reviewed with the overall roof condition.
Can gutters and garage doors help support a roof claim?
They may help support the overall storm documentation when visible dents or impact marks match the timing and pattern of the storm. RAFTRx documents those areas as part of the inspection.
What should I show RAFTRx when requesting help in Stillwater?
Share the property address, roof age if known, storm date, photos of leaks or missing shingles, ceiling stains, gutter granules, and any insurance or adjuster details you already have.
Do you answer questions before I book?
Yes. Use the form to describe your concern and RAFTRx can follow up about the best inspection or estimate option for your roof.
What should I do after a tree limb hits the roof?
Request an inspection quickly. Tree impact can damage shingles, decking, gutters, fascia, vents, and flashing even if the damage looks small from the ground.
What if I see a ceiling stain but no roof damage?
A ceiling stain can come from roof leaks, plumbing, HVAC, condensation, or flashing issues. A roof inspection helps rule in or rule out roof-related causes.
Can roof vents be damaged by hail?
Yes. Roof vents, turbine vents, box vents, pipe jacks, and other metal or plastic components can crack, dent, loosen, or leak after hail and wind.