Do you answer questions before I book?
Yes. Use the form to describe your concern and RAFTRx can follow up about the best inspection or estimate option for your roof.
Can a roof replacement improve curb appeal?
Yes. A new roofing system can improve curb appeal, ventilation, leak protection, resale confidence, and overall home appearance when replacement is appropriate.
What does “Where others see a roof, we see the entire claim” mean?
It means RAFTRx looks beyond the shingles. We inspect the roof and the surrounding property so homeowners get a clearer picture of the total storm damage evidence.
What happens after I submit the inspection form?
RAFTRx will review your request, contact you about the property and roof concern, and help determine the best next step for inspection, repair, documentation, or estimate.
What is collateral damage after a hail storm?
Collateral damage is storm damage outside the roof itself, such as dents on gutters, garage doors, downspouts, metal vents, screens, siding, trim, fencing, or other exposed exterior areas.
Can hail damage show up later?
Some issues become more visible over time as granules loosen, bruised areas age, or water begins entering weakened spots. That is why post-storm review is useful.
Can hail damage show up on garage doors?
Yes. Metal garage doors can show dents or impact marks from hail. Those marks may be part of the property-wide documentation after a storm.
Can you give me documentation to show my insurance company?
RAFTRx can provide inspection findings, photos, notes, and roofing recommendations. The exact format may vary by inspection, and insurance decisions remain with the carrier.
Can RAFTRx help with a roof estimate in The Village?
Yes. RAFTRx can review the roof condition, damage concerns, repair scope, and replacement questions so you can get a clearer idea of the next step for your The Village home.
Can RAFTRx help after an underpaid roof claim?
RAFTRx can review visible damage and documentation gaps so you better understand what may have been missed. We do not control supplement or claim outcomes, but better documentation can help clarify the conversation.
Can I submit photos before scheduling?
Yes. Photos of roof damage, ceiling stains, gutters, shingles, and storm evidence can help RAFTRx understand your concern before the inspection.
Are soft metal dents important during hail inspections?
Dents on gutters, vents, flashing, and other soft metals can help confirm hail impact around the property, but the shingles and full roof system still need to be reviewed.
Can RAFTRx inspect roofs after heavy rain?
Yes, heavy rain can reveal leaks around valleys, flashing, vents, skylights, chimneys, and roof penetrations that were not obvious during dry weather.
What if I am not sure when the damage happened?
You can still request an inspection. Share what you know about recent storms, when you noticed the problem, and any photos or leak symptoms you have.
Are you public adjusters?
No. RAFTRx is a roofing company, not a public adjuster. We document visible roof and property damage and help homeowners understand the inspection findings and next steps.
What is the difference between a roof inspection and a roof estimate?
A roof inspection focuses on condition and visible issues. A roof estimate focuses on projected repair or replacement scope and pricing after the roof has been reviewed.
Do you inspect AC fins and exterior metal?
When accessible and relevant, RAFTRx may look at exterior metal items such as A/C fins, vents, trim, gutters, downspouts, and other surfaces that can show hail impact.
Can RAFTRx help with emergency roof repair after storms?
RAFTRx can help review urgent roof concerns, active leaks, missing shingles, and temporary protection needs when storms create immediate problems.
What if only one side of my roof was hit?
Hail and wind can affect slopes differently. The inspection can review individual slopes, directional exposure, and areas that took the most impact.
What if my neighbors got approved but I was denied?
That can be a reason to request a second opinion. RAFTRx can inspect your property for visible roof and collateral damage to help you understand whether important evidence was missed.
What areas do you inspect besides shingles?
We may check gutters, downspouts, garage doors, roof vents, flashing, metal trim, window screens, siding, fencing, exterior paint, and other visible areas that may show hail or wind damage.
How do I know if I need repair or replacement?
That depends on roof age, damage amount, leak history, shingle condition, ventilation, decking condition, and whether problems are isolated or widespread.
Why did another roofer say there was no damage?
They may have missed subtle roof indicators, inspected the wrong slopes, or skipped collateral damage. A second opinion can help verify whether the original inspection was complete.
What phrase best explains the RAFTRx inspection approach?
A simple way to say it is: roofers look up; we look everywhere. RAFTRx inspects the roof and the surrounding property for overlooked storm evidence.